DaVinci SaaS
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Refund Policy

Last Updated: July 20, 2024

We want you to be satisfied with your experience on davincisaas.com. Please review our refund policy below:

1. Eligibility

Refunds may be granted within 30 days of purchase if:

  • Technical issues prevent you from using the service
  • You are not satisfied and have not violated the usage terms

2. Non-Refundable Items

  • Custom development or add-on services
  • Subscriptions used beyond 30 days
  • Payments made via non-refundable third-party promotions

3. Processing Time

Refunds are processed within 5–7 business days after approval.

4. Requesting a Refund

To request a refund, email us at support@davincisaas.com with your account and order details. Please describe the issue clearly so we can evaluate your request effectively.

5. Chargebacks

Initiating a chargeback without first contacting our support may result in permanent account suspension.

6. Final Note

We strive to resolve all issues amicably. Please contact us first — our team is here to help!